047 Our Salespeople Can't Damage Relationships That Don't Exist
Your salespeople's biggest fear is not that they will "damage" a client relationship; your salespeople are afraid that the relationship they think they have with a prospect or client might not exist at all. But here's the thing; your salespeople can't damage relationships that don't exist. And until they assert their right to ask questions, the relationship will only ever exist in their heads.
What You'll Learn:
How salespeople can create strong relationships with prospects
Why salespeople need to stop assuming their relationships with prospects
Building rapport and trust in sales
Tips to get prospects to tell you the truth
Key indicators of genuine sales relationships
The foundations of a long-lasting client relationship
Why a true relationship transcends the sales interaction
A genuine relationship is a give-and-take interaction between two parties. Yet, that's not usually the case for most salespeople. They will assume a relationship exists when the prospect/client answers their calls, returns their voicemail, or agrees to set up meetings with them. But that's just an indicator that your salesperson needs coaching.